Repair Depot Solutions
Making a
service call that results in the
removal of equipment for repair
involves assuming responsibility
not only for the repair, but for
the part itself.
Accurately tracking a part
through your facility is key to
making sure that any repairs are
done correctly and on time.
Whether
your business is providing OEM
service, third party
maintenance, or fourth party
depot repair, as part of the
service supply chain you stand
to reap the benefits of
everything that business process
automation and mobile computing
have to offer.
With
Compsee's combined solutions for
field service and in-premise
item tracking, you can cut costs
and improve efficiencies by
monitoring items cycling through
the repair process. In the field
your technicians can record
equipment being removed from the
customer site, even affixing a
bar code for faster
identification. This
information, along with time and
date stamps, customer
information, or equipment
history, can then be shared
electronically with the repair
depot, eliminating transcription
errors or the possibility of
documentation becoming
misplaced. Using bar code
equipment movement through the
repair process can also be
monitored from pick-up to
return, improving customer
service. |
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Application Brief
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