Work Order Management Solutions
Originating,
tracking, and acting on work
orders can involve a number of
different paperwork stops, each
of which may be invisible to the
rest of your organization. With
each stop representing an
opportunity for mistakes or
delays to disrupt your work
process, there is a real risk
that personnel and customers may
become confused and frustrated
by inaccurate information.
With
Compsee
Solutions Group's Work Order Management
solution and Compsee
Solutions Group's trusted
partners, your isolated
departmental systems are
transformed into strategic
information resources, improving
information access across your
entire enterprise. Featuring
products and services that allow
your field engineers to:
-
receive
work assignments
electronically
-
complete
work orders according to
standardized processes
-
automate
billing and collections
-
capture
signatures
-
communicate with the
dispatcher and other
enterprise systems
-
order
parts and track returns
Compsee
Solutions Group
can improve the productivity and
professionalism of your
technicians, making your
organization more attractive to
new clients, and more profitable
to you.
Through
business process automation and
system integration, your service
operations can improve
communication and customer
satisfaction, speeding your
return on investment and turn
cost centers into profit
centers.
Wireless Efficiency
In a world where wireless, real
time communications are enabling
service companies to respond
immediately with more complete
information, Compsee
Solutions Group's mobile
terminals support major wireless
network. For situations where
wireless coverage isn't
available, the application is
designed to operate seamlessly
in a disconnected environment,
storing and forwarding
information as soon as
connectivity is restored. And
because service technicians
carry all the information they
need on their mobile terminals,
including parts lists, surveys
and inspection forms, and job
specific call information, they
can record their work activity
without slowdowns or
interruptions.
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Application Brief
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