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Each customer has order requirements that are
unique to their company. Specifically, customers want reliable
information about products and delivery schedules from those who
are familiar with their company and how they want their orders
processed.
Compsee�s professional staff is specially trained, one on one,
to know our customer�s business and product needs. |
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Customer Specific Bill of Materials |
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A bill of materials (BOM) consists of a list of
parts, components, instructions, etc., and is an essential
part of the order entry procedure. During the Pre-Sales
stage, the Bill of Materials needs to be established,
reviewed and agreed upon. The Customer Specific Bill of
Material is for Compsee internal use only. From this
document, the Customer Specific Order Template can be
generated.
The customized Bill of Materials needs to include the
description and part numbers for:
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Hardware - components of each piece
Accessories by Vendor
Software by Vendor
Image Configuration |
Documentation
Packaging
Staging / Kitting
Maintenance
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Customer
Template |
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Once the Bill of Materials is established, to provide for an
efficient, accurate means for the customer to place an order,
Compsee�s Order Entry Team can develop a customer specific
template.
All items to be included with an order, along with the Ship-to,
Bill-to, Shipping Method, etc., should be included in the
template. |
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Order Confirmation |
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As soon as an order is received by the Compsee
Order Entry Team, a confirmation email is automatically sent
back to the customer. The initial order confirmation informs the
customer of the process from this point forward and provides
them with contact details, should there be any queries or
concerns. |
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