Needs Analysis Structuring

Needs Analysis ensures that the Solutions Consultant creates a Statement of Work, clearly outlining the scope of the project and addresses the customer�s wishes from all stand-points.  Conducted by the Compsee Solutions Consultant along with a member of the Mobility Systems Engineering Team, Needs Analysis Structuring involves these discussion points:

  User�s applications

  Platform and software requirements

  Required integration with other systems

  Training and documentation requirements

  Statement of Work

  Site Requirement Document

  Estimated Project Schedule

  Estimated Cost Statement

  Quotation for Pre-Sales Professional Services

Prior to submitting a proposal for the Hardware and Software Configurations, the specific services must be completed.

  Network Audit

  Wireless Site Survey

  Application Program Specification Design

  Demonstrations

  Image Configuration Design

Network Audit

A Network Audit provides an invaluable opportunity to thoroughly review existing infrastructure and network capabilities. As a result of a network audit, conducted by Mobility Systems Engineering Team, recommendations will be made to ensure:

  Future proofing of the network

  Evaluation of scalability requirements

  Suggestions for alternative mechanisms of delivering new functionalities with new software releases or new

     technologies to compliment the existing products.

Compsee Solutions Consultant�s recommendation for a solution design is based on customer�s requirements and whether they wish to build from scratch or incorporate and optimize the use of their existing infrastructure.

Documentation:

  Statement of Work

  Infrastructure Review

  Network Design Recommendations

Wireless Site Survey

A wireless site survey determines, among other things, the number of unique propagation areas, or cells, of coverage for a proposed wireless system.  A Compsee Mobility Systems Engineer will provide a full featured site survey analysis of each individual facility defined by the user.

Survey tests include:

  Spectrum analysis

  Range test

  Interference detection. 

Included with each site survey will be a site survey analysis document, detailing the required location for each base radio.  This document will provide detailed information as to the type of cabling to be installed and an overall picture of how the wireless system will integrate into the existing network. 

Documentation:

  Statement of Work

  Site Survey

Cost:

  $1,500 /1^st Day per Site + Travel Expenses

  Additional consecutive days at a site  - $1,000.00/day, plus expenses.

Application Program Specification Design

The Application Program Specification Design includes a discussion of existing application procedures and recommendations for operation on wireless terminals.

As part of this process, Compsee Solutions Consultant will guide you through a comprehensive, tool-driven analysis of your application and incorporate modeling tools to provide data on total cost of ownership, service level, system agility, and performance. 

Once analyzed, Compsee Solutions Consultant will be able to recommend a suitable Software Partner.  Compsee partners with a select group of proven Software Vendors to deliver complete, technically verified software solutions. Together, we deliver comprehensive, seamlessly integrated and fully optimized solutions.

Documentation:

  Statement of Work

  Application Analysis

  Partner Recommendation

Pilot Program Development

Compsee Solutions Group understands the end users caution in purchasing new technologies and therefore offers to establish a pilot project where the user can test the total solution before investing in the entire system or implementing it in the entire organization. The purpose of a pilot project is to test whether the system is working as it was designed while limiting business exposure.

This first-hand test in a realistic environment determines whether the system supports the needed business processes, and delivers the value required by the user.

Working together to implement a pilot program, the user makes no long term commitment and has a minimal up front investment. With the goal of making an intelligent buying decision, the pilot program allows for the use of the total system and the time to analyze the operation.

Image Configuration Design

The Bill of Materials defines the discrete software products that need to be established, tested and eventually loaded into each terminal, prior to shipment. Since there can be a number of variables that make up the complete software/firmware �Image� configuration for the system, logically organizing all the variables will help ensure the inclusion of all the necessary information to properly configure the system.

Detailed Project Proposal

The pre-sales activities result in the Detailed Project Proposal.  The proposal provides the projected timetables and key milestones that should be adhered to by all vendors involved, as well as the user. 

The detailed proposal, prepared and delivered by the Compsee Solutions Consultant should include:

  Site Requirement Document

  Completed Site Survey

  Recommended Hardware Configuration

  Application Design Specification

  Terminal Image Configuration

  Detailed Bill of Materials

  Deployment Procedures

  Time Line Milestones

  Mobility Support Requirements

  Project Quotation

      Line items that need to be included are charges for the following:

Hardware Configuration - All Parts and Accessories

Host Software

Terminal Software

Staging

Terminal Image Loading

Software Registration

Cellular Registration

Equipment Testing

Battery Charging

Kitting - Custom Packaging and Labeling

Training

Custom Instructions

On-Site Classes

Installation Services

Network Cabling

Software Installation

System Testing

Mobility Support

Triage

Terminal Replacement

Manufacturer Warranty Repair/Services