Because today's competitive environment requires
companies to rely significantly upon their information-based
systems, Compsee provides the Technical Services to design, develop,
implement and support these mission-critical systems. Compsee
Services assure that the correct hardware, software and support plan
are put in place to maintain a cost effective and productive system.
| Project Consulting Services |
02VA005 |
| $1,000 per day +
Expenses |
Apply Compsee's expertise to the
technical issues of your data capture system. Compsee's
technical services team will assist you in the analysis of
your goals and expectations and technical considerations for
the proposed system.
From this on-site analysis process, a Systems Requirement
Document (SRD) will be developed. The SRD will:
Define the impending project and the business needs it
will achieve
Recommend specific technology and detail any constraints
involved
Identify hardware products and software
Itemize project cost
Provide a detailed implementation schedule
|
| Project Management |
|
| Quoted per
Project |
Utilize Compsee's technical staff
for total coordination of project activities required to plan,
organize, manage and implement a project. To ensure a
familiarization consistency from development to installation
and commissioning, and beyond, a single point of contact will
be assigned to the project.
Project Management activities include, but are not limited to
the following:
Development of the Systems Requirement Document (Reference
Project Consulting Services for description)
Provide a single point of contact to coordinate and manage
all work on the project
Develop a project timetable including status reviews and
user sign-off benchmarks
Coordinate activity, schedules and project issues with
users project manager
Coordinate and document project progress and acceptance
|
| RF Site Survey |
02VA907
|
$3,000 +
Expenses
(2 days on site)
|
02VA200
|
$1,500 +
Expenses
(1 days on site)
|
| Depending on
Coverage & Complexity |
Rely on Compsee Site Survey
analysis of the proposed workspace to guarantee 100% wireless
network coverage. A certified representative of Compsee will
perform on-site as series of tests determine radio coverage in
a defined area. These tests include, but are not limited to RF
range, and interference detection.
Each survey conducted will result in a Site Survey Analysis
Document. This report details specified equipment and their
location along with installation information as to the type of
cabling and power requirements. The document includes parts
list, location pictures, and diagrams an overall picture of
how the wireless system will integrate any existing network.
The document results in a written plan of how to implement the
system from beginning to end, as well as provide a framework
for future troubleshooting.
|
| Wireless LAN Installation |
02VA908
|
$900 per
day
+ Expenses
|
02VA904
|
Note: Travel
billed at $450 per day
|
Utilize Compsee technical
representatives to install and connect the physical wiring and
radio equipment for the proposed systems. To insure a
successful system, the installation is conducted in accordance
to the site survey document and network diagram.
The wireless LAN Installation includes the following:
Ethernet wiring/hubs
110vac, DC power wiring
Mounting, installation and testing of Access Points and
Antennas
Mounting of Nema enclosures
|
| Systems Commissioning |
02VA202A |
| $1,000 per day +
Expenses |
Retain Compsee's Technical Services
to bring your system on-line at your site. Based on a
developed implementation plan, a Compsee representative will
come on-site to configure the equipment, load the software,
and train the administrator on the use of the system.
The commissioning of a systems includes:
Terminals Configuration
- Establish Terminal IP
Addresses
- Define Bar
code symbologies to implement
- Terminal software installation
Establish host address, name and IP's
Configure the RF Network Controller and/or Server
Verify the cabling of the system
Verify wireless coverage area
Instruct administrator on terminal usage
Review troubleshooting steps with on-site administrator
|
| Hardware & Software Training |
02VA102
|
On Site:
$800
per day + Expenses
|
02VA906
|
Compsee
Site:
$500 per day
|
Rely on Compsee to design and
implement a solution specific training program based on a
user's needs analysis. To achieve the desired needs, a
curriculum will be developed that considers the scope, systems
elements, hardware, audience and delivery method required.
Compsee training classes can be performed either on-site or at
a Compsee facility. Classes can consist of the following:
Hardware Overview and Trouble-shooting
Apex III/IV Program Generator
Twin Client Set-Up and Customization
Co-Log/Open Custom Configuration
Custom Code Overview and Operation
|
Custom Code Specifications
& Code
Development |
02VA909 |
| $100 per
hour |
Utilize Compsee's Software
Developers to generate custom program to match your solution
needs. A Compsee representative will assist in the definition
of the project resulting in the code specification document,
price quotation and schedule for completion.
Custom code from Compsee Software Developers can include batch
data collection applications, data transfer utilities, and
custom RF terminal configurations. Functions include:
Assisting the user in the development of the software
specification
Generating a price and schedule quotation
Custom code development utilizing
- Apex II/III/IV Program
Generators
- Twin
Client
- Co-log/Open
- Visual
Basic
- Microsoft
Access
-
C++
- Puma Tech
Satellite Forms
-
Power Basic/Compsee Basic
Generation of installation and operational documentation
|
| Yearly Support Contract |
03MC013
|
$1,000 per
year
|
03MC014
|
On site: � daily
non-contract rate
|
Rely on Compsee Technical Services
on-going system and program support. The yearly support
agreement is designed to assure the user that all support
services required throughout the year will be performed at the
agreed upon rate.
The yearly support contract commences 90 days after the
initial installation.
Support services includes up to 20
hours of -
Phone support
-
Access point configuration, and trouble
shooting
- Terminal
hardware and software trouble shooting,
including
client loading and configuration
Compsee in-house terminal and access point configuration
If deemed necessary, on-site service billed at half the
daily non-contract rate.
|
Non-Contract Support
Compsee
Facility |
03MC015 |
| $100 per
hour |
Ninety days after the initial
installation, support services provided by Compsee Technical
Services can be retained on a per incident basis.
Technical Services provided by Compsee include:
Access point, or terminals configurations
Custom software loading on PC's or terminals
Special hardware setups, scanners, scales, readers, etc.
|
Non-Contract Support
On-Site
|
03MC016 |
| $1000 per day +
Expenses |
Ninety days after the initial
installation, support services provided On-Site by Compsee
Technical Services can be retained on a per visit basis.
On-Site Technical Services provided by Compsee include:
Configurations and installation of additional RF
Coverage
- Site
Survey
- Access
Points
- Terminal
Set-up
RF Network Trouble Shooting
System hardware and software trouble shooting
Custom software loading on PC's or terminals
Special hardware setups, scanners, scales, readers, etc.
Additional training for new equipment or staff
|
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