Compsee Solutions Group in coordination with our industry-leading partners, offers a variety of extended maintenance options for maximizing uptime and performance of your critical mobile technology.

Motorola/Symbol

Global Services   (Available in one year and multi-year timeframes.)

• On-Site System Support

• Service Center Support

• Advanced Exchange Support

• Service from the Start

• Optional Program Services

  Application Loading

  Comprehensive Coverage

Product Warranty

        Twelve (12) months from the date of shipment

Intermec

Global Services

• Depot Plans (Available with 5-day and 2-day turnaround commitments, Depot Plans include Medallion Complete coverage for eligible models when a pre-paid 3-year contract is purchased.)

• On Site Plans (Second business-day and next business day on site response plans within 150 miles of the nearest Intermec-authorized field office are available.)

• Overnight Exchange Plan (Intermec�s overnight exchange plan provides �on demand� customer owned spare devices to fill performance gaps and keep critical systems up and running.)

• Third-Party Equipment Coverage (Intermec�s Multi-Vendor Product (MVP) program helps customers transition service coverage smoothly from alternative device brands to Intermec equipment.)

• Medallion Complete Coverage (Coverage including not only defects and failures, but also workplace damage is available at no extra charge on Depot Service Contracts when a pre-paid 3-year agreement is purchased.)

Product Warranty

Intermec warrants the hardware products to be free from defects in material and workmanship under normal use and service. Intermec�s obligation under this warranty is limited to correcting the defect in the product or any part thereof which is defective in material or workmanship and which within one (1) year from the date of shipment to Buyer is returned to Intermec with transportation charges prepaid.

 

Intermec's warranty for supplies; including spare parts, printheads, cutter assemblies, media, pre-printed labels and batteries is limited solely to free-of-charge replacement of such supplies within ninety (90) days of shipment to Buyer.

Zebra

Global Services  

• ZebraCare Standard

• ZebraCare Advantage

• ZebraCare Advantage Overnight

• ZebraCare Advantage Plus

• ZebraCare Advantage Optional Services

• Optional Services

• Comprehensive Coverage (Desktop and Mobile Printers Only)

• Battery Coverage (Mobile Printers Only)

• Printhead Coverage (High performance & Industrial/Commercial Printers Only)

Product Warranty

Product or Part	Warranty Period
Printers (Excludes Printheads)	12 Months
ZEBRANET� Print Servers	26 Months
Chargers, Power Supplies, Hardware,   Keys, Media, Ribbons	12 Months
Printheads	6 Months
Batteries and Spare Parts	3 Months
Accessories	1 Month

Xplore Technologies

Extended Care Plan

• Time & Materials Repair (T&M) Program

• Flat Rate Repair

• Depot Maintenance Program

• Spare Pool Program

Product Warranty

        One to three year warranty (varies by product)