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Application Briefs
Delivery
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Inventory Control
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Inventory Control Solutions

Parts fulfillment can be as critical to your business as the managing of technician resources or automating work orders. Unfortunately, the need to minimize rolling truck stock is often directly at odds with having parts immediately on-hand to complete a service call.

At Compsee, we help service organizations get a handle on their parts demand as well as on their bottom line. With knowledge of the parts your technicians carries with them, and up-to-date information on parts stored in central locations; a dispatcher can assign emergency calls to technicians carrying key parts.

Technicians can also query the database themselves if necessary, locating a needed part in a nearby technician's vehicle so that a swap can be made in the field. Because your service managers can track parts usage metrics through the same data, the prospects for identifying high cost/low volume parts, or ways to reduce unnecessary inventory, are also significantly enhanced.

Rolling Truck Stock
The inventory application allows technicians to manage their truck inventory using either parts lists or bar code scanning. Stored in a Mobile Terminal, the captured information can be reported or integrated into your warehouse management or inventory control system, extending your enterprise inventory system to the frontline by effectively turning your service vehicles into mobile "bin" locations.

Because many service vehicles carry between $5000 and $10,000 in parts inventory, millions of dollars in unaccounted assets can be at risk. By improving the management of your truck stock your business can decrease parts waste and loss, increase technician accountability, and improve customer satisfaction by increasing the likelihood that your technicians will have the parts they need on hand.

Parts Depot Management
Because of the costs and risks associated with maintaining large truck inventories, many companies are adopting a strategy of using central parts depots with overnight or same-day delivery. To accomplish this, information must be able to move quickly and accurately through the service supply chain, which is exactly the result you get by tying systems together.

As an industry leader in automated materials management - from bar code printers and scanners, to business applications and network communications - Compsee has been helping businesses streamline supply chain processes and secure a competitive advantage for over 20 years. In concert with valued partners we can help you implement the right inventory management solution to address any business challenge.

 

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MAT - Mobile Application Terminal