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Work Order Management Solutions
Originating, tracking, and acting on work orders can involve
a number of different paperwork stops, each of which may be
invisible to the rest of your organization. With each stop
representing an opportunity for mistakes or delays to disrupt
your work process, there is a real risk that personnel and
customers may become confused and frustrated by inaccurate
information.
With Compsee's Work Order Management solution and Compsee's
trusted partners, your isolated departmental systems are
transformed into strategic information resources, improving
information access across your entire enterprise. Featuring
products and services that allow your field engineers to:
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receive work assignments electronically
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complete work orders according to standardized processes
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automate billing and collections
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capture signatures
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communicate with the dispatcher and other enterprise systems
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order parts and track returns
Compsee can improve the productivity and professionalism of
your technicians, making your organization more attractive
to new clients, and more profitable to you.
Through business process automation and system integration,
your service operations can improve communication and customer satisfaction, speeding your return on investment
and turn cost centers into profit centers.
Wireless Efficiency
In a world where wireless, real time communications are
enabling service companies to respond immediately with
more complete information, Compsee's mobile terminals
support major wireless network. For situations where
wireless coverage isn't available, the application is
designed to operate seamlessly in a disconnected environment,
storing and forwarding information as soon as connectivity is
restored. And because service technicians carry all the
information they need on their mobile terminals, including
parts lists, surveys and inspection forms, and job specific
call information, they can record their work activity without
slowdowns or interruptions.
Contact Compsee Today,
for a full information package on our
MAT - Mobile Application Terminal
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